Pre-orders typically arrive within 14 days from the date of purchase. This timeframe includes the time needed to source the item, process the order, and handle any required quality checks. Once the item reaches Lebanon, it is delivered within 1-2 days.

If you can’t find the exact item you’re looking for, simply use our Item Request Page to share a picture, size, or specific product name, and we’ll work to source it for you.

Yes, all prices shipping, customs fees, and handling costs. The only additional charge is a flat $3 delivery fee for orders within Lebanon.

We currently accept Cash on Delivery (COD) for all orders. If you have any special payment requests, please contact us for assistance.

Yes, we can arrange international shipping upon request. Please note that additional shipping fees will apply for international orders. Contact us for more details and to confirm availability.

We do not accept returns or exchanges unless the product is damaged or has a factory defect. If your item arrives with a clear defect or damage, please contact us immediately. We will verify the issue and arrange for a replacement within 12–14 days.

Note: All items are double-checked with the customer before shipping, and refunds are not available unless approved in special cases.

All orders are pre-orders, meaning each item is created upon request. If you have a specific item in mind, simply place a pre-order, and we will confirm availability before processing your order.