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FAQs

More questions in our FAQs page

How long does a pre-order take to arrive?


Pre-orders typically arrive within 14 days from the date of purchase. This timeframe includes the time needed to source the item, process the order, and handle any required quality checks. Once the item reaches Lebanon, it is delivered within 1-2 days for local orders.


Are shipping and customs fees included in the price?


Yes, all prices include international shipping, customs fees, and handling costs. The only additional charge is a flat $4 delivery fee for orders within Lebanon.


What if I can't find the item I need?


If you can’t find the exact item you’re looking for, simply use our Item Request Page to share a picture, size, or specific product name, and we’ll work to source it for you.

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